Security and trust

Member data belongs to the union.

Union data is sensitive. Here is how Union-in-a-Box is designed, in plain words, and the questions we answer in writing before any union signs.

How Union-in-a-Box is designed

Built for the union side only

Union-in-a-Box is designed for unions and their members. Employers are not users of the product.

  • Employers have no access to member data, cases or messages
  • Members’ reports to the union stay with the union

Your union owns its data

The records you keep in Union-in-a-Box belong to your union.

  • Your union can export its data
  • Your data comes with you if you ever leave
  • We don’t sell member data

People see what their role needs

Access is designed around roles, so each person sees the work that is theirs.

  • Members see their own cases and messages
  • Stewards see the cases assigned to them
  • Officers see what their office needs

AI answers cite the contract

When a member or steward asks a question, the answer shows the contract article it came from, so anyone can check the exact wording.

  • Answers quote the article and section
  • If the contract doesn’t cover it, the answer says so and points to a steward

AI assists, people decide

The AI drafts, sorts and looks things up. People make the decisions.

  • A person reviews anything before it is filed or sent
  • The AI never decides the outcome of a grievance
  • Members can always reach a real steward

This website collects very little

The site you are on has no ad trackers, no analytics scripts and no cookies of its own. Fonts are served from our own domain. The only details we collect are what you send in the request form.

Ask us in writing

The questions every union should ask a software vendor.

We will answer each of these in writing during your evaluation, for your board and your counsel, before you sign anything.

Request the written answers

Answered in writing during your evaluation

  • Where data is hosted, and in which country or region
  • How data is encrypted in transit and at rest
  • Security certifications and independent audits
  • Backups, retention and disaster recovery
  • Sign-in protections such as multi-factor authentication, and audit logs
  • Which AI models are used, and how member data is handled with them
  • What happens to your data at the end of an agreement

Common questions

Can our employer see what members report?

No. Union-in-a-Box is designed for the union side only, and employers have no access to member data, cases or messages.

Can we get our data out?

Yes. The product is designed so your union can export its data. We’ll show you how during your demo.

Does the AI make decisions for us?

No. It drafts, sorts and looks things up, and answers cite the contract. A person reviews anything before it is filed or sent, and people decide every grievance.

Is the demo on this site using real data?

No. Every name, number, local and contract article in the demo is fictional example data, and nothing you do in it leaves your browser.

Where can I read the website’s privacy policy?

See our Privacy policy and the Your data page.

Bring your board’s questions.

We’ll walk your officers through how member data is handled, and follow up in writing.